Announcement
Custom orders are available. If you cannot find what you need, please write to me and I will be happy to help!
Thank you.
Have a nice shopping!
Reviews
About MugsWorkshop
About us:
Shop members
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Ayshat Akhmedova
Owner, Designer, Photographer
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Patima
Assistant
Lives in Portugal and helps with shop
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Antonina
Assistant
Assistant Antonina from Russia
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Majed
Assistant
Lives in Canada and helps with shop
Production partners
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Afa Alieva
Baku, Azerbaijan
Creative artist from Baku
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Bychkova Anna Sergeevna
Сreative artist from Krasnogorsk , makes figures for the Christmas tree
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Khlebnikova Irina Gennadievna
Orsk, Russia
Creative master from Russia
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Ksenia B
Ukraine
Ksenia make beatiful mugs by polymer clay
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Maria
Creative Master from Samara. Make beautiful handmade plate
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Svetlana bryhina
Kazakhstan
Creative Master from KZ
Shop policies
Shipping
Customs and import taxes
Digital downloads
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Сan i cancel the order after payment
Yes, you can cancel the order, but the amount will be refunded with deduction of PayPal commission
Care instructions
Please note this is a handmade product and it deserves a delicate care:
Do not microwave
Do not put in dishwasher
Do not soak
Wash with a soft cloth or sponge under a warm (40C) water.
Custom and personalized orders
Yes, we can do custom orders. But we can't make it out of the color that you send us by looking at the photos, so the differences in color over the Internet are very strong, it may not correspond to the desired color in reality. Before sending the order, I will send a photo for approval. All items are completely handmade, so you need time from 2 to 5+ days. It depends on the complexity of the work and the number of current orders. If you want something special for you, please contact me. We will estimate the time frame required for your order. It usually takes no more than 7 business days.
Custom and personalized orders
We do not accept returns as most items in the store are personalized. We try to present our articles to the best of our abilities with detailed photos and descriptions. We ship your items with tracking and packaging with care. We are not responsible for any damages incurred during transportation.
But, if you have a problem with your order, please contact me and we can try to find a solution. We are always ready for a peaceful solution to any problems!
The buyer has the right to return the goods within 14 days after receiving the goods. If the buyer makes a return - he pays for the delivery to the seller himself!
Seller details
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